News & Whatever

News

Temporary issues with subscription module

At this time, we are experiencing some software issues with our subscription sign-up module. It is NOT a data breach. We apologize for any inconvenience that you might encounter when trying to subscribe or renew your website membership. For now, the best remedy is for you to email us directly at: This email address is being protected from spambots. You need JavaScript enabled to view it. or at any of the contacts listed on our homepage at Contact Us.

Email (contact us) outages

We apologize if you have tried to email us at FilmTVsound.com over the last 48 hours or so. Due to server migrations in our email accounts, some of the emails addressed to us may have been bounced back to the senders.

Be assured that this was only a temporary glitch; and we expect everything to be back to normal by the end of Monday, Feb 26 (or Tuesday). Apparently, the techs who have to press the enter button at the other end of the internet (to complete the migration) were not on duty over the weekend!

If any emails to us were returned to you, please resend them to us after Tuesday.

Thank you for understanding.

Your team at FilmTVsound.com

 

Fixing video engine failure in Pro Tools 12 running Win 10

During the Fall of 2017, I spoke with some of you asking about a fix for video engine failures in Pro Tools running on a PC with the new Windows 10 (Creators release). No one knew of any solutions at the time.... I had also combed the internet looking for postings related to the issue; again, to no avail. Our resident AVID Tech in our department at CSUN tried everything suggested on the AVID site; and even our Pro Tools master instructor & textbook author could not solve it.

Video files that used to run under QuickTime no longer worked. Codecs were up to date, QuickTime was up to date. But Pro Tools kept indicating "video engine failure" and inability to recognize codecs -- even though these same exact files used to run flawlessly prior to Windows 10 (Creators upgrade). I tried using different programs to convert older files to DNxHD, which should have fixed things, But even they did not play.